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Frequently Asked Questions

Q: What is the City Record On-Line (CROL)?
A: An electronic posting of the solicitations and awards appearing in the printed City Record. Please refer to the disclaimer on our homepage.

Q: Is there a help line available for CROL?
A: Yes. For questions about solicitations or awards call the contact name published in the ad. Agencies submitting ads should call The City Record office at (212) 669-8252.

Q: Which agencies are included in CROL?
A: All mayoral agencies as well as many Agencies/Officers of New York City Government.

Q: How often is the information on CROL updated?
A: The data is updated daily.

Q: How long will the solicitations and awards be posted on CROL?

A: Solicitations will remain posted until the due date. They will then be moved to the Archives. Awards will remain posted for at least 10 days after the publication in The City Record after which they will also be moved to the Archives.

Q: If I have a question regarding the content of the posting who do I contact?
A: Contact the agency directly. MOC /ACCO WEB PAGE

Q: If I have a question regarding the bid results or bid award who do I contact?
A: Contact the agency directly. MOC /ACCO WEB PAGE

Q: What if a notification on the CROL is different than the printed City Record?
A: Adhere to the notification in the printed City Record and not the CROL. See CROL disclaimer on our homepage.

Q: Will the CROL replace the printed publications?
A: No. The City Record will continue to be the authoritative source for solicitations and other notices.

Q: Is the full solicitation document (the actual Bid Book or RFP) available for downloading in CROL?

A: Not at this time.

Q: Will CROL allow for electronic submissions of bids?
A: No, bids will be submitted in the normal manner to city agency contacts specified in procurement notice.

Q: Can I request plans, drawings and/or specifications on-line?
A: No. You must call the agency listing the procurement notice to request plans, drawings and/or specifications.

Q: Do postings appear first in the City Record or on CROL?
A: CROL. However, bid documents will not be available for distribution until the first date of publication in The City Record.

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